How to use a Bitcoin ATM in four steps

Bring Australian notes, a mobile phone, a valid government-issued photo ID, and a Bitcoin wallet with a public receiving QR code. The ATM will guide you from login to confirmation.

  1. Log in with your mobile number

    Enter your mobile number, use the security code sent to you by SMS, and follow the on-screen prompts.

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  2. Scan your wallet QR code

    Open the Receive screen in your Bitcoin wallet and scan its public address at the ATM.

  3. Insert Australian notes

    Choose your purchase amount and insert notes one at a time while the ATM updates your total.

  4. Review and complete

    Check that the inserted amount and wallet details are correct, then press Done to complete your transaction.

Find your nearest Bitcoin ATM

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What to bring to a Bitcoin ATM

Set up your wallet and gather these items before leaving so you can follow the ATM prompts without interruption.

  • Cash Australian banknotes in good condition.

  • Mobile phone For your wallet and SMS security code.

  • Photo ID A valid government-issued document such as an Australian driver licence or passport.

  • Bitcoin wallet Open the Receive screen so its public QR code is ready to scan.

Complete your purchase at the ATM

The ATM shows each prompt on screen. Take a moment to verify the wallet address, cash total, and transaction details before you confirm.

  1. Current Byte Federal Australia ATM login screen for mobile number verification

    Log in with your mobile number

    Enter your mobile number, enter the security code sent to you by SMS, and follow the on-screen prompts.

  2. A customer scanning a Bitcoin wallet QR code at a Byte Federal Australia ATM

    Scan your wallet QR code

    Open the Receive screen in your Bitcoin wallet so its public QR code is visible, then hold it up to the ATM scanner.

  3. Australian banknotes being inserted into a Byte Federal Australia ATM

    Insert cash

    Insert your notes one at a time while the ATM updates your total.

  4. Customer checking a mobile wallet after completing an ATM transaction

    Confirm and complete

    Verify that the inserted amount is correct and that everything looks good, then press Done to complete your transaction.

What Australian customers say about our ATMs

Feedback supplied by Byte Federal Australia customers in New South Wales and Victoria.

Australian customer feedback

“Your ByteFederal machines are the best to deposit easy process and instant receipt available. I have only confidence with your transaction process. Second to none. Cheers Thanks”

Raymond Lincoln NSW

“The people who run this are dedicated and smart. There is no other company in Australia that can compare with there help”

Peter NSW

“Professional, capable, helpful”

Russell VIC

Bitcoin ATM troubleshooting

Keep your transaction receipt until the cryptocurrency appears in your wallet. It contains the information support needs to locate the transaction.

Problem What to do
The wallet QR code will not scan Open the Receive screen, raise your phone brightness, enlarge the QR code, and make sure you are showing a public receiving address.
Bitcoin is not visible in the wallet Keep the receipt and allow up to 30 minutes for dispatch and network processing. Some wallets wait for a network confirmation before showing the balance.
The ATM shows an error Note the location and ATM serial number, then contact Byte Federal Australia through live chat or call 1300 298 328

How to use a Bitcoin ATM: frequently asked questions

Find concise answers about preparation, identification, purchase limits, safety, and transaction support in Australia.

Still need help? Contact support

Do I need ID to use a Bitcoin ATM?

Yes. Bring a valid government-issued photo ID and your mobile phone. Identity verification helps protect customers and supports KYC and AML requirements.

Do I need a Bitcoin wallet before I visit?

Yes. Your wallet provides the public receiving address and QR code the ATM needs to send your Bitcoin. Set up your wallet and back up its recovery phrase before visiting.

How much can I buy at a Byte Federal ATM?

In Australia, customers can purchase up to $5,000 in cryptocurrency within a 24-hour period.

How long does the transaction take?

The on-screen ATM steps usually take only a few minutes. After purchase, the cryptocurrency may take up to 30 minutes to appear in your wallet while the transaction is dispatched and processed by the network.

Is it safe to use a Bitcoin ATM?

Byte Federal Australia ATMs use identity checks and transaction monitoring, but you still control where the cryptocurrency is sent. Use only a wallet you own, protect your recovery phrase, and never transact at the direction of a stranger.

What should I do if something goes wrong at the ATM?

Keep your receipt and note the ATM location or serial number. If the transaction is still not visible after allowing time for network processing, contact Byte Federal Australia through live chat or call 1300 298 328.

How is a Bitcoin ATM different from an online exchange?

A Bitcoin ATM converts physical cash to cryptocurrency at a nearby machine without linking a bank account. An online exchange is account-based and usually requires a bank transfer, debit card, or another electronic payment method.

Your nearest Australian ATM is a search away

Ready to use a Bitcoin ATM?

Find a nearby location, review its hours, and register before you travel to shorten your time at the ATM.

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