If you have problems with a particular kiosk, please reach out to us via live chat or call our support hotline. Make sure to let us know which kiosk you are at (address or serial number of the machine on the top right). Our IT staff will respond promptly and resolve any issues you might encounter.

The first transaction limit is $300. After successful
registration, the limit increases to $29,500 per day. We pride ourselves in keeping our network up and running 99.9% of the time.

If you would like to get in touch with us, feel free to use the on-site chat, give us a call (786-686-2983), or send us an email (support@bytefederal.com)

Bitcoin is a cryptocurrency. It is a decentralized digital currency without a central bank or single administrator that can be sent from user to user on the peer-to-peer bitcoin network without the need for intermediaries.

ByteFederal's CFO is Mark Paolillo, CPA. Mark has over 30 years of public accounting experience and runs Byte Federal's Finance and Compliance division. He co-founded Byte Federal with Lee Hansen (CEO) and Lennart Lopin (CTO) in 2016.

ByteFederal's CTO is Lennart Lopin, MA (Computer Science). Lennart has over 20 years of experience in software engineering. He co-founded Byte Federal together with Lee Hansen (CEO) and Mark Paolillo (CFO) in 2016

ByteFederal's CEO is Mr. Lee Hansen. His background is High Performance Computing, Network Administration and Linux Systems Administration. He co-founded Byte Federal in 2016 together with Lennart Lopin (CTO) and Mark Paolillo (CFO).

A Bitcoin wallet is a software program where Bitcoins are stored. To be technically accurate, Bitcoins are not stored anywhere; there is a private key (secret number) for every Bitcoin address that is saved in the Bitcoin wallet of the person who owns the balance.

You can download a variety of different Bitcoin wallets for free from the Apple app store or Google play store to your mobile phone.

Some of the more popular wallets are Jaxx, Blockchain.info, Coinomi.

If you are a first time user we recommend we recommend Zengo.

For hardcore Ethereum users our recommendation is Argent.

Great!

A bitcoin kiosk is a wonderful way to add some passive income to your retail business. Please give our deployment team a call. We will provide the machine to at no cost to you and schedule a deployment.

As our hosting partner, you'll get access to analytics and a detailed transaction portal. We will send you a monthly check while taking care of cash transport, state and federal licensing requirements and software/hardware issue.

Make sure you bring the following...
A form of personal picture ID (driver's license ideally. A passport or some other government issued ID with your picture will work as well)
A mobile wallet app. Blockchain or Jaxx or Mycelium are a few good ones. You can also bring a simple paper wallet with a QR code
Cash. Due to the nature of Bitcoin (no chargebacks possible) our ATMs only accept cash as payment option.
A cell phone. (to register with the ATM)